FAQs
We understand that you may have questions about what to expect from your massage session, how to prepare for your appointment, and what our policies are. This page is designed to provide you with the information you need to feel comfortable and confident in your decision to book a massage with us.
We have included answers to common questions about our services, policies, and appointments. If you have a question that is not addressed here, please don't hesitate to contact us. We are always happy to help.
Thank you for considering us for your massage needs. We look forward to working with you and helping you feel your best.
Where are you located?
1910 Kenneth Rd., Suite B, York, PA 17408
Do I need to arrive early?
Arriving 5-10 minutes early allows time for a consultation and any questions you may have. Please keep in mind, if you are late for your appointment, your massage will still end at the scheduled time.
What payment methods do you accept?
We accept all major credit cards, cash, personal & business checks, HSA/FSA Debit Cards, and flexible spending accounts
How do I book a massage?
You can book a massage online, via text/phone (717) 740-6658, or via email hello@wellnessmassageworks.com
What if I need to reschedule?
To reschedule or cancel your appointment, you can use the reminder link that was sent via text/email. Once you've done so, you should get a confirmation. Please cancel/reschedule as far in advance as possible.
What should I expect at my first massage therapy session?
At your first session, you will be asked to fill out a general health history form. This will allow the massage therapist to evaluate any special health conditions or areas of concern that need to be addressed during the massage. A cancellation policy will also be reviewed at that time.
Where will my massage session take place?
Massage is performed in a quiet comfortable setting, with dimmed lighting to the clients liking. Soft music may be played to assist in the relaxation process.
What do I wear during a massage?
Clients are asked to undress to their comfort level whatever that is. During the session, you are lying under a sheet and a blanket and the only areas that are uncovered are the areas being worked on at that time. Some clients chose to remain fully clothed while others wear less. The therapist leaves the room to allow the client privacy to disrobe and get comfortable on a specially designed massage table.
What do I do during a massage session?
Clients are generally not required to do anything during a session. You are asked to find a comfortable position to lie in. The therapist will explain at the start of the session if they would like you to start a session lying face up or face down. This may vary depending on session goals. Some people choose to just lie in silence and some even fall asleep. Others have a difficult time quieting their mind and relax more comfortably by chatting at times during the session. The sessions are geared to your comfort level. At some points the therapist may ask to re position you to be more effective in working on a specific area.
How will a massage feel?
This will depend on the session goals. If a client is there solely for relaxation, the therapist will most likely use more long flowing strokes called effleurage to help calm the nervous system and relax the exterior muscles. The pressure is modified to each individuals comfort level. Some prefer lighter touch while others prefer a more firm pressure. It is of utmost importance to communicate with your therapist regarding pressure to ensure that your session is everything you would like it to be. Other types of massage, such as deep tissue, more pressure may be applied and could cause some tender points during the session or on the following day. Oil of some sort is typically used to reduce friction on the skin as the massage is being performed.